Contact Us

We’d love to hear from you! At Vylioral, we are committed to providing you with the best shopping experience and exquisite fashion accessories. Whether you have a question about our collections, need help with an order, or just want to share your feedback, our team is ready to assist.

Get In Touch

For the fastest response, please reach out via email. We typically respond to all inquiries within 24 to 48 hours (Monday through Friday).

• Email: support@vylioral.com

• Phone: +1(323) 940-5601

• Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (HKT)

Registered Office Address

Vylioral is owned and operated by Galabox Technology Company Limited.

Address: UNIT G, 5/F, GOOD HARVEST CENTRE 33 ON CHUEN STREET, FANLING, NT HONG KONG

(Note: This address is our corporate office. For product returns, please contact our support team first to receive the correct return warehouse address and instructions.)

Frequently Asked Questions

• Order Tracking: Once your order is shipped, a tracking number will be sent to your email automatically.

• Shipping Times: We offer worldwide shipping. Delivery typically takes 7–15 business days depending on your location.

• Returns & Exchanges: If you are not satisfied with your purchase, please refer to our Refund Policy for return instructions.